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High caseloads left me exhausted, overwhelmed, and resulting to burnout. This showed me how unmanageable caseloads can affect both workers and service users. Through reflection, boundaries, and peer support, I rebuilt my practice around sustainability and presence. Today, I focus on prioritising with compassion, being honest about limitations, empowering families, and celebrating progress. Burnout wasn’t a failure, it was a turning point toward healthier, more impactful pract