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'When the Helper Hurts' exposes how unaddressed personal pain, burnout, and emotional disconnection within professionals can silently shape harmful practice. It reveals how gaps between personal wellbeing and professional competence create a ripple effect, where empathy fades, judgement blurs, and service users bear the hidden cost of a helper who has not yet healed.

In social work, misaligned personal values and professional identity can cause stress, burnout, and ethical conflicts. Organisational pressures may clash with core beliefs, weakening practice and job satisfaction. Reflective support and values-based training help maintain alignment and effective care.